“The company send me wrong order do you see the picture black phantom right
I get blue instead black I’m so mad honestly because I waited for almost two week delivery never again”
Hi Cuauhtemoc,
We are so sorry to hear that your experience didn't meet expectations. We truly value your feedback as it helps us improve. Could you please send us an email at help@paul-rich.com with more details about what happened? We are committed to working with you to find the best possible solution.
Best Regards,
Paul Rich Customer Service Team
“I never received my watch and for the amount it's very heart breaking cause I'm a fan of watches. This would be my second watch but this BETTER TRUCK service may be bad for buisness I'm very disappointed my order number 117142SB. It sat delivered to Plano and I'm in a different city. So I'm waiting.”
“I have emailed 2 time about product return and chated to an agent about the issue. she said I will get an instructions to return but still no reply since December 21. why it is so hard to return a product within the return policy. please handle this matter at utmost urgency.
thanks”
“I don't know what kind of service it is. I haven't received the watch yet, please refund my money. Thank you.
Tracking : 803069633736850843
My Bank detail for refund !
TITLE : BABAR SHAUKAT
NO : 12820107035044
MEEZAN BANK - Maachi Waal, Branch
IBAN: PK41MEZN0012820107035044”
