“Ordered the watch about one month ago and haven’t received it so far.
Very disappointed with the service specially when the website claimed the order will be shipped in 3 days!”
Dear Saba,
Thank you for reaching out to us. We sincerely apologize for the delay and completely understand your frustration, especially given that the website indicated a much shorter shipping timeframe.
Please rest assured that we take your concerns seriously. Kindly reach out to help@paul-rich.com and provide your order details. We would be happy to provide you with the latest tracking information for your order and assist in determining its current status.
We truly regret the inconvenience and disappointment this has caused and appreciate your patience as we work to resolve this matter.
Kind regards,
Paul Rich Customer Support Team
“This watch is one of the best in my continually growing collection. The size, strap, and especially the dial are eye candy. Amazing quality watch for the price. Would highly recommend!”
