“Looks nice and classy on my wrist. I get compliments from everyone when I wear my watch. I’ll be back for another one or two. My watch man said he’s only seen two of these and mines was the second. The internal parts makes this watch great. Thanks Paul Rich and company.”
Hi Dexter,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your watch looks classy on your wrist and that you’ve been receiving so many compliments. It’s especially great to know that even your watch specialist was impressed by its uniqueness and internal craftsmanship.
We truly appreciate your support and are delighted to hear you’re considering adding another Paul Rich timepiece to your collection. Whenever you’re ready, we’ll be here to help you find the perfect one.
Thank you again for choosing Paul Rich!
Warm Regards,
Paul Rich Customer Service Team
Posted 2 weeks ago
"Jalah"
Verified by
“Hubby loved his watch! Its a good quality and heavy. This is definitely a nice statement piece. We’ll be back for more”
Hi Jalah,
Thank you for the amazing feedback! We’re excited that you’re enjoying your watch and hope it’s the first of many in your Paul-Rich collection. If you ever have questions or need assistance, don’t hesitate to contact us.
Warm regards,
Neil
Paul-Rich Customer Support
“Delivery is trash !!! They will not actually deliver it to you unless you are home. What's the point of having something delivered to you if you have to call off work to stay home and home it actually comes the day it says. Then have to fight for it when it does come but you didn't answer the door for your MAIL!!!! Because you work or sleep during mail hours”
Thank you for reaching out and sharing your delivery experience with us. We’re truly sorry to hear about the frustration this has caused you. We understand how important it is for a delivery to be convenient and reliable, and we sincerely regret that this was not your experience.
To ensure we can assist you directly with your order and explore a resolution, we kindly ask that you contact our support team at help@paul-rich.com with your order details. Our team will be more than happy to look into this matter further and work with you toward a suitable solution.
We greatly value your feedback as it helps us improve both our service and customer experience.
Warm regards,
Paul Rich Customer Service Team
“It is a beautiful watch and my husband loved it! Definitely a great gift and I was not disappointed in the quality and overall look of the watch! My husband will be getting more.”
Dear Ginette,
Thank you so much for your thoughtful message! We're absolutely delighted to hear that your husband loved his new Paul Rich watch — what a wonderful gift choice!
It means a lot to us that you were pleased with the quality and design. We’re honored to be a part of such a special moment, and we look forward to helping you surprise him with more timepieces in the future.
If there's anything you need or if we can assist you in any way, please don't hesitate to reach out.
Warmest regards,
Paul Rich Customer Service Team
“Truly I was amazed the moment that I unwrapped this from the packaging. The black on black goes with the nicest of suits, or is a great way to elevate a casual outfit to the next level. Staring at this piece makes me think of the beautiful universe that illuminates our nighttime sky. Looking at this for the first time reminded me of being on top of a mountain at 3 am staring at a beautifully clear night sky. Thank you for building something so beautiful!”
