Oh no, sorry to hear that 😓💚 Sometimes results can vary depending on how deep the urine has soaked in or what surfaces it’s on. Our Urine Stain & Odour Remover works by breaking down the urine crystals, but older or heavy spots may need a few generous applications to reach deep layers. Please DM us your order number, our team would love to help troubleshoot and make sure you get the best results 🐾
