“Henry has gone from starting on food - sniffing suspect area 1 of verandah - nibble at food - checking whatxs going on in the yard - another nibble - suspect area - food and so on, to waking me up and standing expectantly at his bowl, and then tucking in! This is by far his favourite kibble and there are no diversionary tactics happening any more. It really is good stuff!
As for customer service, this is an Australian small business that takes the time to engage with queries and goes the extra (ten) miles. I canxt praise this company enough, and will be a loyal customer - as will Henry - from now on. Forget 5 stars, I give them 10!”
“I wanted to express my sincere thanks for the outstanding customer service I experienced from Shayne and the team at Petsyo.
When I received the wrong item in my first Petzyo order, Shayne quickly resolved the issue and arranged for a replacement. Knowing we couldnxt wait until Monday, Shayne and the General Manager Kayla organized an Uber delivery of kibble to last us until then.
Your teamxs prompt and caring response was impressive and greatly appreciated. This experience has made us loyal Petzyo customers.
Thank you again!”
“Petzyo Kangaroo is absolutely fabulous for our Kelpie Rex. Since starting on Petzyo, Rex has consistantly maintained his weight, has more endurance and his coat is incredibly shiny. The quality of the food is so much better than the former brand we used, that we now feed Rex A THIRD of the metric amount previously given. The service form Petzyo is also amazing - thank you Kayla - 100% recommend.”
“My little boy really likes Petzyo and it really seems to agree with him. We use a combination of the 3 kibble flavours, and the RAW food. His farts are less offensive and his poos are healthy.”
“Our little fur baby suffers from pancreatitis and needs a low fat diet to keep it at bay. We have found that the kangaroo kibble is a great product that helps prevent any problems. Thankyou Petzyo team on producing high quality kibble in easy to use storage bags.”
“My young Golden Retriever was having gastro intestinal issues and following advice from our Vet and the Petzyo team, my dog was transitioned successfully from the Petzyo salmon kibble to the kangaroo kibble (leaner meat). My pup had been on Petzyo for about 18 months and loved the salmon kibble but really loves the kangaroo kibble. All gastro intestinal issues resolved with this simple change. The Petzyo team were super helpful (always have been). The Vet always comments on how amazing my pup looks (even with the above issues) and wants to know what I feed her.”
