“I ordered a bracelet and sadly it was broken. I contacted Philip Jones jewellery late on a Friday evening and had a reply within the hour, saying they would send a replacement immediately and there was no need to return the original one. The replacement arrived within a few days. I’m very impressed with the response and how quickly the issue was resolved.”
“I bought three of these, 1 for myself, 2 for gifts. I was impressed with the quality of both the bracelet and the packaging for the price, would definitely recommend.”
