“Bad design. As others have mentioned, there is too much play in the handle and a flimsy cover part that comes off easily. Moen already replaced it once for me, so I think they know it's bad.”
“As others have posted, the play between the lever and the trim is unacceptable. The lever flops side to side before turning. I fixed it by 3D printing a shim. The product also arrived with a broken plastic tab... Moen immediately sent a replacement part.”
“Moen is great quality and this is no exception. Mostly solid metals although there is a plastic piece which is unfortunate. Moen are pricey, but the quality is there.”
“Bought a condo that had been completely renovated 2 years ago. Within the first 3 months, we had very little hot water in our master shower. Finally found a plumber that identified the cartridge issue... Purchased this at the recommendation of the plumber. Problem resolved. Heavy duty and aesthetically very nice!”