“Off-brand cartridge in bathtub was vibrating (moaning sound) when water was running.Replaced it with the Moen version. The Moen cartridge is quiet, and the faucet turns easily.”
“I ordered 3 and was furious that 2 out of the 3 I ordered were returns with open packs of lube and no directions. Out if principle I sent them back. So zero stars for that!The one good one was as advertised and works great. I'd chose a Moen OEM any day over a knockoff.”
“The cartridge worked great but the pouch with the grease leaked twice. The first time, I thought what grease was there was all it required and I forced the valve in and it failed and water shot all over my bathroom. I returned that valve and bought another identical valve. This time I used the grease which had clearly leaked in the container but I added my own grease and it worked great. Not sure why moen would make a part and include grease in a pouch that leaks. Just add your own grease and it will work great. My three star rating is for my dissatisfaction with moen. This distributor did nothing wrong”
“The old ones can be hard to get out, but once you do, the new ones fit in easily and fix most problems from leaks to water temperature control. Definitely much easier than replacing the valve body itself.”