“Still an outstanding pump, but Zoeller has changed design-vertical shaft, impeller, and top housing are now plastic (previously metal). Shaft was damaged during shipment, causing grinding noise, but Zoeller customer service resolved quickly. Suggests returning parts to metal. Prefers pedestal pumps over submersibles due to reliability and easy testing.”
“I didn't think I would find a backup pump for my sump pit. The current pump is in good shape but I need a spare if it fails. Sump Pumps Direct website was user friendly and shipping was timely.”
“Pump arrived fast and well-packed. Installation issue: outlet listed as 1.5" but was actually 1.25". Required a new adapter. Worked well after fix. Advice: check outlet size before install.”
