“Normally, we're pretty happy with our experience. This time, the wrong file was sent (color file for an all-black print). I was a little disappointed when the boxes arrived gray and not looking that good. I figured someone would have caught that and alerted us before moving forward with the whole order. I know I do that for my customers when they place custom orders.”
“I received my boxes. It was definitely a step in the right direction as far as marketing. It made me happy, however the next design I chose will be more elaborate.”