“What I purchased was a product key (although the package itself was included). To get 5 stars from me you will have to include the product key itself in the email. In your case the email you sent required me to get into a confusing surfing run around to "find" where you hidden it. The run around as so elliptical that I don't know how I eventually found the product key. Also, after the procedure of entering the key, which starts at a window inside running application (e.g., Winword) ended what appeared to be successfuly. A message popped up saying that the procedure failed. As I coninued to use the application, it looked as if the key was accepted, because the restrictions we faced before, had vanished. So most probably the key was accepted and is working.”
