“I opened the padded envelope for this order on 08/05/2024 and found that the plastic case of one card was broken off. The other card was cracked in the same place. I emailed you a photo on 08/06/2024 and am still waiting to hear back on a return of the items. You either need to use a more malleable case that isn't so brittle or package them in a box to reduce the chances of being damaged in transit.”