Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“I saw this in one of my friends hair and I love pineapples. I got two one for me and one for a friend. They are not cheaply made, great quality. Gorgeous in the hair.”