Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST
We look forward to assisting you!
“Super cute for the 4th and other holidays to show support of our troops and USA I bought some to give to friends and daughter too. I also bought the coordinating bracelets. Wearing them with a cute white dress. Perfect accessories, casual and fun!”