“This is our most disappointing Pura Vida purchase to date.
The beads are strung on thread. The thread is then tied to a metal clasp. Within hours on putting it on, the thread broke.
I'm emailing Customer Service to see if they'll refund it. I will update my review depending on the result.
But I do NOT recommend buying this cute anklet. While it is adorable, the construction was not well thought out.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST
We look forward to assisting you!