“This bracelet is so cute and I was excited when I bought it but after about a week the knot came undone on the tie. I have rarely had problems with these bracelets and I have tons of them. Hoping I just got a bad one!”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST
We look forward to assisting you!
“These bracelets were super cute and of great quality! Puravida was so kind as to provide me with a discount code for bulk orders. This was perfect for a school fundraiser!”
