“I LOVE THE COLORS OF THE BRACLET, AND IT HITS HOME, BECAUSE I HAVE KINFOLKS WITH AUTISM, BUT MY BRAIDED BRACLET WAS DAMAGED, AND NOW THEY ARE TELLING ME THEY HAVE NO MORE, YOU HAVE THE PACKS SO NOT SURE WHY YOU CAN'T TAAKE ONE OF THE PACK AND SEND TO ME. PLEASE”
“The braided bracelet in the pack arrived broken, the strings ripping and the charm falling right off. I e-mailed someone right away about the issue, and have yet to receive a response...”