Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST
We look forward to assisting you!
“I ordered the mystery pack in my first purchase firstly because I couldn’t decided which one to buy haha. So I let the team to do it for me. I was more than happy with their election.”
“The kids love these bracelets but as an added bonus the mystery packs are a hit because it’s exciting to see what is sent. They did not skimp on the mystery bracelet either, some very nice ones we’ve gotten in the packs that we didn’t even realize were options.”
