“I like Pura Vida's philosophy; however, as a company, it is not a good company to deal with. I have had several orders with shipping issues and received incorrect items over the years. My last order had both problems and it took about a month for me to receive the correct items. Maybe it's a good company, but the customers should not pay for that. For example, this item initially had an incorrect price. They made it sound like it's a $45 pack, but when the price tag showed $14.99 and it's a part of bracelet club pack.”
“My order hasn't been received
It was a christmas gift that was supposed to be here Dex 6th but today is Dec 21st. I emailed, but the 2 day response just asked for my shipping address and now I haven't heard anything. I provided pics of my order, which included the order number and items, as well as pics of the tracking, which says my order has been in Hebron, Ky for several weeks. So now I won't have my order in time. I do love pura vida and we have ordered a plethora of items in the past and have never had this problem.”
