“I received the first of my monthly bracelets for the club. I did not know I was able to go in to choose from one of two choices so I was sent whatever the club chose for me. I did not like or want the bracelet I was sent and wanted to exchange it for the other bracelet choice. I was told by a Puravida rep that I could not return the bracelet or exchange it. This is very disappointing and discouraging. I had a membership in the past and loved it. I had no problems with retuning an item I did not like. I did not know the policy had changed with not being able to return an item. I now know I have to choose by the 7th of each month. After this 6 month membership ends, I will not renew my membership. I love their bracelets and how they help to those in need.”
