Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 6 am-5 pm PST
We look forward to assisting you!
“I ordered 2 of these sets to surprise my teen daughters Valentines morning and they loved them! They put them right on to wear to school and have been mixing and matching them with the rest of their Pura Vida collection since then.”
“I saw these bracelets and they were super cute. I wanted them for valentines but they came late. There was no way of tracking as the order number never updated”
“So pretty and cute!!! Great for Valentine’s Day! I will also wear it proudly because it has the pink “jeweled” bracelet and I am a breast cancer survivor!!! Love from my now deceased husband got me through it all!!! We have Pura Vida T-Shirts from a visit to Columbia many years ago!!! Thank you I!!”