“I ordered these on 11/25 and after not receiving them two weeks later I contacted customer service by email numerous times. I even tried to call and there is no customer service to talk too. It’s now 12/18 and I still have no bracelet. Not one time did anyone offer to reship even after I requested that as these were for a gift. They finally issued a refund but I’m left without a gift. I have always loved this company but this recent experience had me questioning if I will ever order again!!! It was AWFUL !!!”
“I was pleased to open the pack of the variety of friendship bracelets. My daughter loves these and it’s nice to have them put away to occasionally surprise her with one”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
