Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“My daughter gave one bracelet to me 2 years ago. I've worn it everyday since. It finally started to break, I'm sure, because of my hands being in water so much at my new job. I ordered the pack of 10 and shared with my granddaughter. We both love the colors. I will be purchasing others.”