Hi Christine,
Thank you for taking the time to provide your feedback. We're so sorry for the inconvenience this has caused you.
May you please send us an email at info@puravidabracelets.com and we'll do our best to help you with your concern?
Thank you!
Thank you for leaving your feedback, Wendy!
We appreciate you for bringing this issue to our attention. Please drop us a message directly via this email at info@puravidabracelets.com and we’d love to talk more!
We look forward to assisting you!