“I wish I could review this product, however I never received. Bought for a gift, I waited over 17 days for this to be shipped to me. When I reached out for help, I quickly realized I wouldn’t be getting any. Customer Service is not available by phone, emails to them go unanswered and I was forced to sit on their chatbot for over 30 minutes while someone “pulled up my information.” All to just be sent a return form via email and not an actual refund as requested. Don’t do business here. It’s a scam.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
