“I haven’t received my package I ordered 3 weeks ago. I reached out to customer service and they ensure my tracking is correct and I will get it even though tracking stopped over 2 weeks ago. When I put the tracking number in it gives me an error and says it’s not a correct tracking number with who it was shipped with. I still have yet to get my items I ordered and tracking seems to be non existent. Customer service did not help.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
