“I received my order in a very timely matter, but they were missing their individual bags they usually come in. I am giving these bracelets as gifts and have about 13 other teal bracelets that are all in their own bags, so I wanted them all to match. I messaged customer service regarding this, who informed me there was a shortage on the bags. Elisabeth found me 7 bags the next day and sent them to me! Such above and beyond customer service, my mind was blown and my heart was so happy! I've been a loyal customer before this, but now want to share Pura Vida bracelets with everyone!!!”