Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“Very happy with these bracelets, something ended up happening to my package and they emailed me back right away making sure that i got what i needed. If your looking for a good quality bracelet i would dede recommend.”
“Took a while to come in the mail. Other than that. Everything was good. Packaging was very nice and cute. Overall,very good. Bracelet is in good condition and very cute.”