Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“Very happy with these bracelets, something ended up happening to my package and they emailed me back right away making sure that i got what i needed. If your looking for a good quality bracelet i would dede recommend.”
