Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“My daughter wanted to get matching friendship bracelets for her and a friend. I ordered these for the girls (9 years old) and they love them! They fit perfect on the girls and they wear them daily.”