Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“I love this bracelet, but I love all of the many bracelet and anklets I have received from Pura Vida. I have on at least 10 of your bracelets right now.”
