“Wanted to get my s/o something simple but cute to go along with another gift, but the bracelet was broken when he took it out of the bag. Kinda bummed because I've never had that happen to any of mine before and it kind of ruined the surprise....”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
