Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“Bought one for each granddaughters. They loved them! This was third time buying this brand of jewelry. Will probably buy again next holiday for the girls.”
