“The bracelet broke in less than a month, but Pura Vita's replacement program is very good. As long as you take a photo of the broken bracelet, they are quick to send you a replacement.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“This is actually the second time buying this bracelet. The first one broke right down the middle where the smiley face is. My daughter's friend, that had the same bracelet, broke in the same place. So I bought 2 more bracelets to replace the broken ones.”
“This bracelet was actually a replacement for another Pura Vida bracelet that fell apart within 8 days of purchase and this one lasted one day less. The string end came out from the "knot" which secures it and allows the wearer to loosen/tighten it to get it on and off. Since this is the second bracelet of this design we have had that has quickly fallen apart, I have to think these are poorly made? I know they are not very expensive, but I do expect them to last more than a week.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
