Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“So I am glad I got these earrings, however when I received them in the mail, the earrings were bent. I bent them back into place and I am currently wearing them, but they’re a little crooked still.”
“Every pair of earrings I ordered had at least one completely mangled backing. The waves’ posts were bent at a 90° angle. When I tried to call customer service there was an automated message. I’d like to speak to a person. I’m disgusted that I spent $70 on bent jewelry. 908-887-2276”
“These are smaller than I expected but I like the size. Also, the needle that goes through your ear is bent over. I'm not sure if it's supposed to be like that but it is.”
