Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“Bought some for my mom as a birthday gift a while back but I ended up keeping them after an extended borrow because I loved them so much. Bought her more to replace the ones I took and then bought a couple pairs to give as gifts!”
“The earrings are beautiful. However, the posts did not have support in the packaging so they arrived bent. I was able to bend them mostly straight but it's clear the packaging is meant for bracelets.”
“The backings on these were bent so awkwardly that I cannot even straighten them out. I also don’t think I should have to be straightening anything on brand new earrings. You should take more pride in preserving your product and concern yourself less with “minimalist packaging””