“I ordered 2 pairs of earrings and a necklace. They arrived in an envelope and the earring posts were bent flat and the dangling earrings were broken. I emailed and customer service was prompt and nice and offered to resend the damaged items. I asked for a box, so the new items wouldn’t be damaged. They said no box could be used. The 2 pairs of earrings arrived in an envelope again. The studs were both bent on 1 pair and the other pair had 1 broken. I gave up and kept the damaged items and will never order again.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
