Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“I was very happy when I saw the earrings, but then I turned them around and saw that they are "bent", I guess other heavy packages were lying on top of it...This is a pity (especially since other customers have already suggested to change the packaging in order to make it more stable!) and I won't order earrings from you again.”
