“I understand raw amethyst can come in a range of colors but I was hoping the colors would be similar since two people would be wearing them to match each other. The prongs that hold the stone onto the stud seem very cheap and I don't think they will last long. They look like they would snag easily. The good thing is they are pretty stones.”
Hi Melissa, I appreciate your feedback. I sincerely apologize for any inconvenience that may have been caused by Pura Vida, but I appreciate you bringing this to our attention.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. We look forward to assisting you!
“When I received the earrings, both were lose & the gems were going to come out. I had to work on them for about an hour trying to place them in the actual earring better. They were just made poorly. Hopefully the amethyst does not come out.”
“Our first order didn't have the earrings packaged properly and they arrived damaged. I contacted customer service, provided pictures, and they quickly resolved the issue. My daughter loves them!”
