Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST
We look forward to assisting you!
“I got this as a gift for my friend. I think it was a great price. She wears it a lot, and she loves it. Very good piece of jewelry and durable (won’t turn green). Very cute and can be dressed up or dressed down. Packaging came in great condition, and my order came early, too!”
