“EVERY SINGLE pair of earrings I have ordered from pura vida have come bent due to poor packaging. I am so over it! Yes, the metal is soft and can be bent back but it NEVER goes back fully straight and it weakens the post to bend it like that. It's not difficult to properly package things but it's been this way for for years and i have provided direct feedback. Clearly PV does not care. My package was also sent without enough postage and I got billed by USPS for the difference.. that's just ridiculous and poor business. I have never had that happen with any other retailer.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 6 am-5 pm PST
We look forward to assisting you!
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 6 am-5 pm PST
We look forward to assisting you!
