“This subscription is very good because it’s always on time and they text you reminding you where your package is and if it’s in transit. They are always on time.”
“We’ve had the sub since December and on the whole my daughter has only like 3 sets (for reference, she is high school age). The jewelry has become more generic over time~it really doesn't resemble what they sell online or in stores. She is a huge fan of their product overall~so this ended up being a major disappointment. Also, and this may seem trivial, they stopped sending the little water bottle stickers somewhere around the 5th month. So it's just the lame jewelry now .
My recommendation is if you want a cool surprise, order a mystery item instead. We've had way better luck with that. ✌️
*too much rose gold also”
“We have had this subscription for over a year now. When we first started this, we were very happy with the amount of stuff we were getting (usually 3 items plus stickers). However, about 3-4 months ago, the items started dwindling to just one item and no stickers. I reached out to Pure Vida the first time it happened, thinking that it was just a fluke, and the customer service was great about allowing us to choose another item that they sent to us for no charge. However, it has continued since then and it's just disappointing. We are choosing not to continue our subscription and this is one of the reasons why. Now, we get one item each month, no stickers, and no cute little storage bags.”
Hi Cassandra, I appreciate your feedback. I sincerely apologize for any inconvenience that may have been caused by Pura Vida, but I appreciate you bringing this to our attention.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. We look forward to assisting you!
