“Quality consistency is suspect, given only one out of two mood ring stones functioned.
I didn't know about the exchange process, but didn't keep anything other than the rings themselves and thus seem not to be eligible for an exchange of either ring.
I now need to determine whether to try to buy another size 5, when in my experience whether or not it will work correctly is like flipping a coin, or else find and purchase a ring from a different retailer.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
