“I first placed the original order back in Nov. 2019 as part of my daughter‚Äôs Christmas gifts. They finally arrived! It‚Äôs not the same as the original order, but is even better! No way could this have happened without the amazing help I got from Dianne. She took my issue from start to finish and was pleasant and just fantastic the entire time. PLEASE either give her a promotion or raise or BOTH! This is by far the best experience with customer service and support that I‚Äôve ever had, thank you!”