“I was very excited to get my Pura Vida order, when I realized that the wrong sized ring was sent to me. I contacted customer service about the mix-up and received an immediate response the next day! On top of that, they ordered the correct size and had it sent to me without needing to pay for any of the shipping costs. Talk about great customer service! Not only do I now have the correct sized ring, but I also received a bonus bracelet. :) Thanks Pura Vida!”