“I had a wave ring that I wore religiously for about 4 years, without taking it off and loved it. Unfortunately it broke so I ordered a new one and it came completely flat. Giving 3 stars because it really is a great ring but customer service isn’t very good, and due to no call line the emails back and forth take forever. The shipping for a ring like this shouldn’t be in a flat envelope!”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“I just love this ring !!! I lost the first one and HAD to purchase another one! Also I love how this company donates part of the purchase to different organizations. Keep up the great work in all your creations!!”
“Upon receiving the ring, my granddaughter stated the ring looked smashed. I can show you in photos what she meant. The ring does not have any wave to it, rather it is a gnarled mess on an end that should not be there.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
