“Honestly, the worst customer service experience I have ever had in my life. No consideration whatsoever for their customers. Rude. They are not willing to help in any way. Long story short, I asked what I could do about holding my order or returning it. The website says you will get a response within 3-5 business days. They finally answered me 8 days later and told me that they could have only done the refund before my items had shipped, and they had just shipped that day. I questioned them, if I would have gotten answer back within the 3-5 business days, then I would have gotten a refund? She answered yes but there was nothing she could do anymore. I asked if there was a solution to the problem. She flat out said no.”
“I am a pearl lover and this ring is all I hoped it would be. Pretty and dainty. I‚Äôm think about buying it in a few different sizes so I can wear them on different fingers depending on my mood and what look I‚Äôm going for. Thank you Pura Vida!”
