Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST.
We look forward to assisting you!
“Looks like an very expensive ring! Beautifully engraved purchased for my granddaughter she has petite hands and it will look amazing on her quality is amazing”
