Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST
We look forward to assisting you!
“I am so in love with this one, I also have it in silver! I honestly do not have one complaint about this toe ring. I first wore it as a midi on my finger until Spring came along!”
