“When I received my order there was a very noticeable scratch where the birthstone was placed. I was sent a new necklace. Second one had the same issue although the he scratch was smaller…no quality control?”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST
We look forward to assisting you!
