“As soon as I took it out of the packaging, the chain of the necklace completely fell apart. It's so tiny and frail that I don't think it would have lasted very long anyway, but it still was really disappointing to not even get it around my neck before it broke. It's also so tiny and dainty that I don't think I could repair it myself. The charm is nice quality, so I messed around and put it on a thicker, sturdier chain I already owned. I was looking forward to buying more tarot necklaces, but I don't think I will now if there's a chance they'll all fall apart like this.”
Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
